Legal
Privacy Policy
Last updated: March 20, 2026
1. Information We Collect
When you interact with Peak Visuals ("we," "us," or "our"), we may collect the following types of information:
- Contact Information: Name, email address, phone number, and company name provided through our contact forms or booking system.
- Project Information: Details about your video production needs, brand assets, and creative briefs shared during consultations.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
- Cookies & Analytics: We use cookies and similar technologies to analyze website traffic and improve your experience.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and schedule discovery calls
- Deliver video production and marketing services
- Send project updates, invoices, and deliverables
- Improve our website and services
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Third-Party Services
We use trusted third-party services to operate our business, including:
- Calendly / GoHighLevel: For scheduling and form submissions
- Google Analytics: For website usage analysis
- Cloud Hosting: For secure data storage and website hosting
These services have their own privacy policies governing the use of your information.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact and project information is typically retained for the duration of our business relationship and up to 3 years after.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise any of these rights, please contact us at andrew@peakvisuals.co.
7. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website constitutes acceptance of any changes.
9. Contact Us
If you have questions about this privacy policy, contact us at:
- Email: andrew@peakvisuals.co
- Phone: (509) 953-8381
- Location: Spokane, WA